The Authority is the Regulator of all Information and Communication Technologies (ICT) in Zambia. It is important that both the service providers and the end consumers know how the regulation according to the Country's act is regulated. It is further important for the regulated to know there rights and the rights of the consumers they provide the services to. This avoids voilation of either party's rights. In the event that such occurs, The Authority is here to ensure amicable resolution of such.  Please select the Appriate Regulation you would like to acquire information on, from the top menu. If you don't find what you are looking for under Regulation, be sure to visit the Comsumer protection page you will find more information relating to regulation and rights.